What do we offer?

We offer service design courses for groups, individuals and businesses.

Flexible Learning

The Service Design Academy provides individuals and businesses with flexible, professionally focused, accredited training and education in service design.

Community of Practice

Our courses and events aim to foster design leadership, build service design capacity and create a community of practitioners.

``We practice what we teach``

Pioneer groups helped us test the Service Design curriculum we offer – it’s revolutionary and radical. Our courses provide the tools for real service innovation projects in organisations.

Dynamic Bootcamps

Based in Scotland, the Academy offers the highest standards of engaging class and online course content delivered by world class service design practitioners and researchers.

Practical Tools and Methods

There is an emphasis on practical engagement with the tools and methods introduced, exploring their use in current practice, and gaining a well grounded understanding that connects with the learner’s working context through reflective practice.

Accessible Learning

Our courses are for learners who wish to develop their service design skills and knowledge. They are relevant to those already in a professional role and those who have some responsibility for service delivery.