Hosting a Service Jam or Design Jam is a great way of kickstarting your Service Design journey.
In May 2017 Dundee joined a global movement of forward thinking cities with 84 participants involved in the Global GovJam event. Supported by The Scottish Government, Dundee and Angus College, Open Change, several local authorities and multiple business in the region, the GovJam saw engaged citizens working together to rethink our approach to public service.
“Dundee GovJam represents to me the amazing spirit of discovery that flows through Dundee. At Scottish Government we are committed to a vision of public services that are always designed with, and not simply for, their users. If GovJam is about anything it’s about helping us all understand that in Scotland service design is everyone’s business!” Catriona Macaulay, Head of User Research and Service Design, The Scottish Government
The level of engagement and excitement was evident throughout the 48 hour event, with teams continually prototyping, trying and rethinking their solutions.
The feedback received has been hugely positive, with many businesses and organisations now looking at how they can tap into the potential that Service Design methods offer.
Are you interested in hosting your own Jam? If so, let us know. We’d love to be involved!