Service Design Award
Throughout the world, organisations are recognising the value of service design in putting people at the heart of thoughtfully designed activities, processes and experiences. Whether public services, large businesses or new start-ups, service design adds value, improves collaboration and makes work more efficient, effective and fulfilling.
We believe that Service Design has the power to transform services and communities, to enable organisations to deliver new levels of value to their users and clients. From social enterprises to new business ventures, from social innovation to creating new service models, the Service Designer will call on a wide range of skills.
We aim to help you develop those skills so that you:
- Feel equipped to apply service design methods and tools in your own professional domain
- Increase your creative confidence through service design
- Improve your career prospects as more employers seek service design skills
- Share experience with others in the field, as you network in the world of service design
Individual Accredited Short Courses
Our introductory level course in Service Design offers shorts courses in user research, service design tools and methods, co-design, and a work-based project. If you apply for the full award below, you will be applying to complete all four short courses.
We are offering the full award as individual short courses to allow you flexibility around your studies, so that you can complete any particular short course in any order allowing you complete freedom to choose and complete courses as and when you want to.
Qualification, Credit points and Level
Dundee & Angus College have been advised by the Scottish Qualification Authority (SQA) that “…the devolved authority development PDA Service Design was noted by SQA Business Case Group …. and the development should proceed.” The short courses detailed above have been submitted to SQA for Verification and Approval. The PDA is the overarching award for the Short Courses but until they have the final seal of approval we cannot use this title. Dundee & Angus College will work with SQA to ensure that the short courses are accredited and when that happens students studying the Award in Service Design will automatically be transferred (this is an internal admin process) to the Group Award for accreditation and we will notify you about this.
Each short course has been submitted but has still to be verified and approved as a Higher National Unit credit at SCQF level 7: (8 SCQF credit points at SCQF level 7)
There are two study options open to you:
Part Time – the proposed course structure is shown below.
Online Learning – commencing Monday 9th April. Applications are now open and can be made by clicking the Service Design Award button below.
You can access fees and funding information here.
How to Sign Up