We are offering the full award as individual unit to allow you flexibility around your studies, so that you can complete any particular unit in any order allowing you complete freedom to choose and complete units and when you want to.
The unit is relevant for those who wish to engage service users and communities in decision making through creative processes, and is most appropriate for those who already work professionally with such groups.
This unit introduces you to co-design through dynamic and interactive workshops explaining how co-design is used within the service design process.
How creativity works for both individuals and groups
Approaches to innovation that involve users and consumers
Examples and case studies
How prototyping contributes to the co-design process
The methods and value of prototyping in service design
Key methods of prototyping services
How to use prototyping in collaborative design processes
What graphic facilitation is and how to apply it in co-design
The key principles and approaches of co-design facilitation
How to communicate, document and report a co-design workshop
This is an innovative way of gaining new skills and knowledge through project based learning tackling “live pitch problems”.
You will be working alongside professionals focused on how service design can improve quality and get closer to the needs of citizens and customers.
We do not recommend that you undertake this course without prior knowledge of Service Design Tools and Methods which can be obtained from the User Research and Tools and Methods bootcamp/unit(s).
You can access fees and funding information here.
How to Sign Up
Dates for 2018/19 part-time and online cohorts are:
5 November 2018 – 7 December 2018 (online only)
3 December 2018 – 11 January 2019
18 March 2019 – 19 April 2019