User Research Short Course
We are offering the full award as individual short courses to allow you flexibility around your studies, so that you can complete any particular short course in any order allowing you complete freedom to choose and complete courses as and when you want to.
This short course introduces you to user research through dynamic and interactive workshops explaining how it is used within the service design process.
- Rationale behind use of user research in service design
- Visual research methods
- How to undertake a service field trip
- Interviewing users
- Pop-up research and researching user experience
This is an innovative way of gaining new skills and knowledge through project based learning tackling “live pitch problems”.
You will be working alongside professionals focused on how service design can improve quality and get closer to the needs of citizens and customers.
You can access fees and funding information here.
How to Sign Up
2018/19 cohort dates will be released by 1st July 2018