Lead Consultant
SDN Accredited Master Trainer
Katie graduated in Law, before completing a Masters in Leadership and Innovation where she discovered her love for service design. Katie joined us when we launched, contributing to the co-creation of the course content for our PDA, and subsequently in our growth and development.
Consultant
SDN Accredited Professional
Jo has a degree in Printed Textile Design, a Master of Design and a PhD. Jo has used her expertise and understanding of design thinking and service design in a number of roles including researching the movement, comfort and protection of ballistic wear for police officers.
Consultant
SDN Accredited Practitioner
Kim began her career in graphic design, after graduating with a degree in Computer Arts. It was taking part in design sprints that inspired her to learn more about design thinking, which led to her studying a Masters in Design for Business.
Consultant
After a long career in local government in various governance and change management roles, Janine gained an MSc in Design for Business. She now has a portfolio career as a Business and Service Design Consultant, running her own company, supporting us and working as a Non-Executive Director.
SDA is a team of highly curious, creative individuals committed to bringing exceptional service design learning experiences to everyone. If that sounds like you, we’d love to talk.
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