Are you passionate about creating positive impact and improving user experiences?
Discover your potential with the Professional Development Award in Service Design
The Service Design Academy’s Professional Development Award (PDA) in Service Design has been a gateway for hundreds of learners to master the skills, tools, and mindset essential for creating effective solutions for complex issues.
Why choose our PDA in service design?
Comprehensive curriculum
Our programme spans six months over four units. You’ll gain in-depth knowledge of tools and methods, user research and co-design, while applying these skills in a real-world context.
Expert and friendly guidance
Learn from educators accredited by the Service Design Network, who bring a wealth of experience and creative methods to the table.
Accredited certification
Gain a qualification recognised by the Scottish Qualifications Authority (SQA) and the Service Design Network, validating your expertise and commitment to professional growth.
Flexible learning
Delivered part-time and online, our course fits into your working schedule. Engage in collaborative learning labs and practical assessments that will directly relate to your organisations' challenges.
Networking and membership
Gain connections, networking opportunities, and a one-year membership to t Service Design Network, providing access to industry-led content in service design.
Who should apply?
The PDA is for anyone keen to adopt a human-centred design approach to problem-solving.
PDA learners work in many different functions including digital transformation, organisational development, quality improvement, marketing and project management.
Whether you’re looking to develop professionally, empower your team, or consolidate your service design skills, this course is for you.
Next start date
January 28, 2025
Course fee
£4,200 (VAT is not charged)
Don’t miss this opportunity to transform your career and make lasting impact.
Join our next cohort
DigitalScotland 2024 - Future Scot
Service Design Academy is delighted be part of DigitalScotland – Scotland’s largest digital transformation summit for public sector policy and technology leaders.
When
Tuesday 26 November 2024
08:00 - 17:00
Where
Edinburgh International Conference Centre
SDA educator Kim Anderson will be speaking with an expert panel on engaging citizens through design with innovative uses of technology to create the best possible online experiences.
Come and say hello to the team at the SDA stand too!
Featuring over 50 speakers, 100 exhibitors and 1,200 delegates, Digital Scotland is the premier event for digital leaders and innovators dedicated to enhancing government services through technology.
Case studySeeing the human face of an organisation
Learn how our learning partners Scottish Social Services Council project management teams built skills and expertise to support a major transformation programme .
We're here to help you every step of the way
If you have questions about anything in this newsletter, our educators are always happy to meet you online for a chat.
