Bringing service design principles into project management can improve outcomes and lead to happy stakeholders. It offers project managers a toolkit that supports effective delivery. By focusing on user needs,...
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Bringing service design principles into project management can improve outcomes and lead to happy stakeholders. It offers project managers a toolkit that supports effective delivery. By focusing on user needs,...
What does a good experience look like for the people you work with? The Service Design Academy can help you challenge your assumptions by understanding what matters most for a...
If you want to go quickly, go alone. If you want to go far, go together. African Proverb Specialist service designers have a critical role to play in the development...
“A whole new way of doing things” Data and service design work together closely. Data analysis and insights inform service...
Leigh Watson Senior Education Officer – Curriculum Design Education Scotland Leigh works for Education Scotland as a Senior Education Officer in Education Scotland’s Curriculum Innovation team and is committed to...
Make 2024 the year when you have the skills and confidence to drive change, solve problems and innovate. Here’s a rundown of what you could be learning! Our flagship SQA...
One of Service Design Academy’s standout moments of 2023 was when we helped to co-design a unique lived experience tartan at CanDu Cancer Dundee Support Network’s conference at the V&A...
Our lead consultant Katie Murrie was delighted to join expert colleagues and service design practitioners at the Service Design Conference at the beginning of October. Bringing the best in our...
As we get ready for a programme of scheduled and customised training into 2024, we reflect on the importance of knowledge and skills gained in our workshops making an impact...
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