Renate Kriegler Edwards, Carr Gomm Futures Manager shares her story on how service design brought remote support practitioners together to discover and develop new ways of working. Attending the Gathering...
- Published on
Renate Kriegler Edwards, Carr Gomm Futures Manager shares her story on how service design brought remote support practitioners together to discover and develop new ways of working. Attending the Gathering...
Photography © Mhairi Edwards Dundee is the UK’s first and only UNESCO City of Design. The global designation as a Creative City acknowledges Dundee’s rich design heritage, it’s thriving contemporary...
“Everyone thinks of changing the world, but no one thinks of changing himself.” Leo Tolstoy This issue is dedicated to the journey you are taking as a changemaker. Once you start...
Dundee and Angus College is determined to support local businesses and just one of the ways it can do that is by helping them make use of the Flexible Workforce...
As we all look to a post-Covid future, in a world that’s still uncertain and changeable, one thing is certain: compassion, creativity and collaborative problem-solving have never been more important....
We need each other more than ever right now! If we can focus on reaching out to connect with others and doing our best to be a good friend, our acts...
By Caron Sandeman, Service Design Manager “The right customer experience plan can be implemented quickly, saving time and creating organisational resilience” The week we started the Student Engagement & Service...
In 2019/20 Jessica Chan, Business Development Manager at Shelter Scotland took a Professional Development Award in Service Design alongside five other Shelter Scotland colleagues. We spoke to Jessica to find...
It really is a case of it being the perfect partnership. Storytelling is such a huge part of service design and the whole design thinking process. Storytelling can help you...
We live in uncertain times and now more than ever the tools of service design are helping to find new, creative mindsets and innovative ways to solve our challenges. The...
© 2025 Service Design Academy