Discover how the Dumfries and Galloway Local Employability and Skills Partnership (D&GLEP) and the Service Design Academy (SDA) are transforming employability services by taking a person-centred approach. By involving communities...
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Discover how the Dumfries and Galloway Local Employability and Skills Partnership (D&GLEP) and the Service Design Academy (SDA) are transforming employability services by taking a person-centred approach. By involving communities...
It’s been just over a week since Dundee and Angus College unveiled an ambitious and transformational vision for supporting economic growth and regeneration in our communities. Already, Scotland’s First Minister,...
Are you passionate about creating positive impact and improving user experiences? Discover your potential with the Professional Development Award in Service Design The Service Design Academy’s Professional Development Award (PDA)...
Sarah Rennie (Strategic Communications Officer at Dundee and Angus College) describes a service design inspired initiative for college staff. Ever wondered what it’s really like to be a student in...
Service design is about understanding and addressing the real needs of people: developing solutions that are not only effective but also come from empathy, equity and inclusion. By focusing on...
Perception vs reality of what designers do Ernest Hemingway coined the phrase “iceberg theory” as a writing technique where the writer only shares superficial details, allowing the reader to work...
We believe that building skills and capability in service design goes beyond gaining knowledge. It involves applying learning with real examples and developing skills through your experience with others. If...
Are you aware of service design but have been wondering whether you want to develop your skills further in this field? Could it be helpful to your business or career...
Bringing service design principles into project management can improve outcomes and lead to happy stakeholders. It offers project managers a toolkit that supports effective delivery. By focusing on user needs,...
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